Qualifications
Bachelor of Business Administration (Hons.), University Malaya
Master in Business Administration, Charles Strut University, Australia
Certifications
Chartered Marketer, Chartered Institute of Marketing, UK
Professional Post Graduate Diploma in Marketing, CIM, UK
Graduate Diploma, Chartered Institute of Purchasing & Supply, UK
Certified Solution Focused Coach, Canadian Council of Professional Certification
Career Coach, Motivational Appraisal of Personal Potential
Certified Training Professional, Australian Institute of Management
HRDF Certified Trainer
Consulting Skills for Trainers, American Society for Training & Development
PETRONAS 6Es Instructional Design Certification Roy Pollock 6Ds Instructional Design Certification PETRONAS Integrated Procurement Management
Managed Change Certification, LaMarsh Global
Experience and Expertise
Joyce is highly articulate and confident communicator with excellent verbal and written skills. She has good balance of hands-on L&D and corporate-business experience to facilitate learning execution.
Moreover, she is versatile and is an engaging facilitator and trainer with domestic and international experience. She is results-driven instructional designer who is able to translate learning needs to learning framework.
Joyce has a skillful development and assessment of competency framework and evaluation methodology to drive learning transfer. She is a certified procurement and marketing professional with experience in the oil and gas industry.